mBark

mBark is a powerful mobile solution which enables cruise lines to reduce guest embarkation time at the counters. It drastically reduces the check-in desks, simplifies guest processes and enhances the guest experience. mBark steers the cruise lines towards cutting down the cost of port operations pertaining to guest check-in desks, boarding, etc.


Key Features

Integration

Easy and seamless to integrate with any PMS such as MXP, Fidelio and RESCO

Cost

Minimalistic operational cost ensures best Return Of Investment (ROI)

Support

24x7 customer support at a minimal cost

Technology

Developed using latest cutting-edge technologies

Efficiency

Efficient management of Port Facilities

Security

Data is encrypted at REST / TRANSIT

Benefits

  • Reduces long queues and embarkation time at the Check-In desks
  • Enhances guest experience and maximizes customer satisfaction
  • Uses latest technology for capturing document information and printing of receipts
  • No complex set up required at the ports
  • Can be used for excursions and trips to validate guests
  • Ideal for pre-check-in as it can be done remotely by coach drivers at the ports
  • Requires only minimal training for the agents to learn the operations
  • Further Apps can be developed for Asset management, muster points using the same hardware
  • Manifest Download
  • Check-in
  • Passport Info Collection
  • Guest Photo
  • Credit Card Tokenization
  • Recipt Style Printing
  • Online/Offline Processing

Compatibility

  • Compatible for Android and iOS platforms
  • Ideal for smart phone models – Galaxy S6, S7, S8, J5
  • Passport MRZ readers & Barcode scanners fromknown vendors
  • Mobile printers can be connected for printing receipts